We have over 12,000 students, from over 100 countries, within one of the safest campuses in the UK


97% of Lancaster students go into work or further study within six months of graduating

Alumni Document Ordering

× The Alumni Documents service continues to operate on a 'remote and reduced' model, in line with the majority of University services. As a result, we have had to significantly adjust our processes, and we are not working to published timescales. Due to a significant backlog of orders to process, we are unable to offer the priority service at this point in time.

If you are an alumnus of a Lancaster University associated institution, please complete the fields below.

If you are unsure about which document(s) you need to purchase or require general guidance, please contact the Academic Standards and Quality Team via asqcerti@exchange.lancs.ac.uk

Information about alumni document ordering (including how to order, postage and delivery, problems with orders and affiliated institutions and study abroad) can be found on the FAQ webpage.
1. About you
In order to order documents, please complete the following fields:

  Deliver to separate delivery address?
2. About Your Qualification
Please enter details of the qualification for which you require documents in the fields provided:
Qualification awarded a   *
e.g. BSc (Hons) in Computing 2:1  
3. Documents Required
Please note: minimum of 30 days notice is required for all requests. Charges applicable for duplicate Degree Certificates, Transcripts and Diploma Supplements are available here.
Document Type Quantity Cost
Degree Certificate  
Diploma Supplement / HEAR (from 2007)  
Confirmation of Studies / Award Letter  
*Please note, transcripts are available to undergraduates from 1996 and to postgraduates from 1989 only.
4. Postage & Additional Services

Unless otherwise specified, all orders are dispatched at 1st class.
If you choose to pay for the DHL courier service, please ensure you select the correct option from the list below. You will need to choose the option that matches the destination for your order.
An incorrect selection will delay your order.

Postage Types Cost Select
DHL Rest of the World  
DHL USA and Canada  
DHL European Union  
DHL United Kingdom  
Standard Postage £0.00
Additional Services Cost Select
World Education Service  
Scanned Document  
Document in signed sealed envelope with official University stamp added to seal of envelope  

Please note: under normal circumstances, orders take a minimum of 30 days to produce, but due to a significant backlog of orders caused by the COVID-19 pandemic, we are currently unable to work to this timescale.